About Us
Meet the Back Office That Gets Restoration Contractors Paid
At Smart Claims™, we’re more than a billing company — we’re your outsourced back office. Our team of estimators, collections specialists, corporate reps, accountants and consultants fight for your invoices, track every dollar, and give you the cash flow clarity you need to grow.
Why Contractors Choose Us
Faster Payments
Average claim paid in 42 days (vs. 120+ industry average)
No Overhead
A full back office team without salaries or management headaches
True Expertise
20,000+ claims processed, $35M+ recovered, 2000+ hours in litigation support
More Freedom
Focus on jobs, customers, and your family while we handle the rest
Why Smart Claims™ Exists
Smart Claims™ was born in the real, messy world of restoration — where jobs move fast, but payments come painfully slow.
Our founder, Genesis, managed thousands of claims inside a growing restoration company and kept asking the same question restoration contractors ask every day: “Why does getting paid take this long?”
The answer wasn’t just insurance delays. It was what was missing from the start.
Technicians were juggling a hundred roles — drying, documenting, reassuring, repairing — and in the rush, the small details that drive payment were often lost. Genesis sharpened her eye, studied every breakdown in the process, and built Smart Claims™:
The #1 outsourced back office for restoration contractors — designed to turn your completed jobs into paid claims
Today, Smart Claims™ has:
Processed over 20,000 claims
Built a reputation as the outsourced back office contractors trust to deliver fast, accurate, and stress-free claim handling
Recovered $35M+ for restoration contractors
The benefit for you: faster payments, less admin, and more time to focus on your field work, your customers, and your family.
Our Credentials & Expertise
We bring unmatched authority to every claim, so insurance carriers take your work seriously.
15+
years of restoration industry expertise
IICRC Certified
specialists
2000+
hours in depositions, mediations, and trials (corporate representation you can count on)
Xactimate Certified Estimators
Levels 1, 2, and 3
Active in
35+
states nationwide
Trusted by
200+
restoration companies
The benefit for you: faster payments, less admin, and more time to focus on your field work, your customers, and your family.
Our Value Pillar:
Fast,
Faster,
Fastest
We organize, document, and submit your claims without delay.
We follow up relentlessly, cutting through insurance stall tactics.
We get contractors paid in nearly half the industry average time.
The benefit for you: money in your hands faster, less waiting, less stress, and more cash flow to grow your business.
See Us in Action
Smart Claims™ isn’t just behind a desk — we’re active, engaged, and trusted by restoration contractors nationwide.
The benefit for you: faster payments, less admin, and more time to focus on your field work, your customers, and your family.
Meet the Team That Runs Your Back Office
Smart Claims™ is powered by specialists who love the back office — so you don’t have to.
Production Department
Creates precise Xactimate estimates and handles submissions, ensuring your scopes get approved.
Collections Department
Manages insurance communication, documentation follow-up, and negotiations — defending your invoices until you’re paid.
Litigation Support
Prepares bulletproof files and provides corporate representation during mediations, EUOs, arbitrations, depositions, and trials — reducing risk and strengthening your case.
Accounting Department
Provides cash flow support, updated financial reporting, and job-level clarity in your books — so you can track revenue, plan ahead, and scale with confidence.
The benefit for you: an entire back office team working on your behalf — without the overhead of salaries, management, or training.
Your Jobs Deserve to Get Paid
Stop chasing insurance adjusters. Start collecting faster with the #1 outsourced back office restoration contractors trust nationwide.
Is Your Claim File Payment-Ready or Problem-Prone?
Take our free 3-minute quiz and find out how close you are to faster payments.
Smart Claims™ — The #1 restoration billing company trusted by restoration contractors to deliver fast, accurate, and stress-free claim handling.
Nationwide support
On-demand claim department
Pay-when-paid structure
Stop leaving money on the table
With Smart Claims™, every estimate is backed, every claim defended, every dollar chased until it’s in your hands.
IICRC Certified Firm | Florida Mold MRSA and MRSR Licensing | Xactimate Levels 1, 2, 3 | Goldman Sachs 10K Small Business
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