Quick Start Guide - Previous of Manual

Build a Restoration Business That Runs Itself

- A Quick Preview of the Operations Manual That Helps You Scale Without Chaos

This manual is built for

  • New restoration companies that need structure

  • Busy owners who want to delegate with confidence

  • Admins and ops managers who need a playbook

  • Growing teams ready to scale without hiring chaos

If you’ve ever said “I need a system for this” — this is your system.

What’s Inside

A customizable, ready-to-use manual that includes:

SOPs for every stage: intake, field, follow-up, billing

Photo & documentation standards

Insurance communication scripts & timelines

KPI tracking and job performance templates

Onboarding timelines and training checklists

No more guesswork.

No more dropped balls.

Just a smoother operation from start to paid.

5 Systems You Can Implement Immediately

Here’s how we do it

1. Job Intake SOP

Make every new job clear, organized, and ready for success.

2. Photo Documentation Protocol

What to shoot, when, and how to label it.

3. Claim Submission Checklist

Submit payment-ready files every time.

4. Insurance Follow-Up Flow

Consistent follow-ups that move payments forward.

5. Repair Estimate Prep Guide

Get approvals faster and avoid scope disputes.

5 Systems You Can Implement Immediately

Here’s how we do it

1. Job Intake SOP

Make every new job clear, organized, and ready for success.

2. Photo Documentation Protocol

What to shoot, when, and how to label it.

3. Claim Submission Checklist

Submit payment-ready files every time.

4. Insurance Follow-Up Flow

Consistent follow-ups that move payments forward.

5. Repair Estimate Prep Guide

Get approvals faster and avoid scope disputes.

Why It Works

This manual was built in the field — not in theory. It’s been used on over 20,000 claims to:

Reduce admin overwhelm

Speed up payments

Cut down callbacks and denials

Train new hires faster

Scale without hiring more managers

It’s plug-and-play. Or better yet, plug-and-profit.

Ready to Build a Business That Runs Without You?

Get the Full Manual

Includes editable templates, checklists, SOPs, training timelines, and more.

📥 PDF Format + Editable Google Docs

🎨 White-label ready for your brand

🧠 Built by restoration experts, for real-world teams

IICRC Certified Firm | Florida Mold MRSA and MRSR Licensing | Xactimate Levels 1, 2, 3 | Goldman Sachs 10K Small Business

© 2025 Smart Claims™. Smart Claims™ name and logo are trademarks of GB Consulting Corp. Trademark registration pending.