Services

Our Services – The Back Office Built for Restoration Contractors

GOAL

At Smart Claims™, we’re more than a billing company — we’re your outsourced back office. Our team of estimators, collections specialists, corporate reps, accountants and consultants fight for your invoices, track every dollar, and give you the cash flow clarity you need to grow.

We’re the #1 outsourced back office for

Restoration billing

Estimating

Collections

Corporate Representation

Choose the full-service package and get a complete back office team — OR pick only the services you need.

How We Get You Paid

Step-by-Step

1.

Estimate & Submission

We collect and organize everything needed to make your claim payment-ready.

No missing paperwork. No delays.

Close-up of financial reports showing bar and pie charts, symbolizing cash flow reporting and job-level profitability insights for restoration contractors

2.

Estimate & Submission

Our Xactimate Certified Estimators create or review your estimates, then submit them directly to carriers. Every estimate is detailed, defensible, and formatted for adjuster clarity.

We also showcase real, redacted Xactimate estimates in our portfolio so you can see the quality and professionalism carriers respect.

Accurate, professional estimates = bigger payouts and faster approvals.

3.

Follow-Up & Negotiation

We take over the back-and-forth with insurance companies — defending your invoices, justifying your scope, and pushing past delay tactics.

Less stress, faster results, and more approvals.

4.

Payment & Reporting

We track every dollar until it’s in your account. Plus, our Accounting Department provides:

  • Cash flow reporting

  • Job-level profitability clarity

  • File audits to identify areas of betterment

Predictable revenue and smarter financial growth.

5.

Corporate Representation

If suspended, Smart Claims™ attends depositions, mediations, or trials as your corporate representative — so you never walk in alone.

Peace of mind knowing your claims and files are legally defensible.

6.

Administrative Support Services

Beyond claims, Smart Claims™ provides essential admin services that keep your operation running smoothly:

  • Customer service support (fast, professional communication with clients & carriers)

  • Route optimization for crews (maximize efficiency, reduce wasted time)

  • File auditing (spot missed opportunities and boost claim value)

A stronger, more efficient business — without adding full-time staff.

Smart Claims™ University – Courses for Contractors Who Want to Learn

We don’t just do it for you — we train your team to do it right.

SmartBooks™: QuickBooks for Restoration

Get clean books and job-level clarity.

Xactimate Mastery

Write bulletproof estimates that maximize payouts.

Policy Decoded

Understand coverage and prevent claim denials.

Claim-Ready Files

Build files that stand up in court and speed payouts.

Collections Accelerator

Master the follow-up process and get paid faster.

Learn the exact systems we use for our clients.

Option 1: Full-Service Back Office

We become your complete outsourced claims department. Estimating, documentation, collections, corporate rep, reporting — done.

Benefit: total freedom and predictable cash flow.

Option 2: Pick What You Need

Choose just estimating, collections, reporting, or corporate representation.

Benefit: flexibility to fill the gaps in your business without overhead.

Full Package or A La Carte

— You Choose|

Stop chasing adjusters. Start collecting faster.

Smart Claims™ is the #1 outsourced back office for restoration contractors. Whether you want us to run your claims department or just handle the parts you hate, we’ve got you covered.

IICRC Certified Firm | Florida Mold MRSA and MRSR Licensing | Xactimate Levels 1, 2, 3 | Goldman Sachs 10K Small Business

© 2025 Smart Claims™. Smart Claims™ name and logo are trademarks of GB Consulting Corp. Trademark registration pending.