
Confirm scope with technician or supervisor
Review field photos and cause of loss
Verify mitigation was approved and paid
Review policy coverage limits (ACV vs RCV, deductibles)
Confirm scope with technician or supervisor
Review field photos and cause of loss
Verify mitigation was approved and paid
Review policy coverage limits (ACV vs RCV, deductibles)
Accurate sketch (rooms, dimensions, materials)
Scope of repair (per trade: drywall, paint, cabinets, flooring, etc.)
Line item breakdowns (Xactimate, or matching format)
Clear notes explaining why each line applies
Overhead & Profit (O&P) added if applicable
Itemize specialty items (vanities, cabinets, appliances, etc.)
Accurate sketch (rooms, dimensions, materials)
Scope of repair (per trade: drywall, paint, cabinets, flooring, etc.)
Line item breakdowns (Xactimate, or matching format)
Clear notes explaining why each line applies
Overhead & Profit (O&P) added if applicable
Itemize specialty items (vanities, cabinets, appliances, etc.)
Photos to support each room or repair line
Tech notes or job summary
Invoice (if already completed)
Prior payments or carrier estimate (if available)
Photos to support each room or repair line
Tech notes or job summary
Invoice (if already completed)
Prior payments or carrier estimate (if available)
Tip
Build every estimate as if it will be reviewed in a legal case.
Precision = faster payouts.
Smart Claims™ is the #1 outsourced back office for restoration contractors.
We’ve grown through referrals because we deliver real results: faster payments, airtight files, and less stress for contractors who restore homes, businesses, and lives after property damage.

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