Results

Results & Testimonials

– Real Contractors. Real Results.

At Smart Claims™, we know restoration contractors don’t want hype — you want proof. That’s why our growth has come largely through referrals from contractors who’ve experienced the transformation firsthand.

From delayed payments and messy files to fast collections and airtight documentation, Smart Claims™ delivers results that contractors trust — job after job, claim after claim.

Submit You Claim Today ➜

Case Study 1 – From 120+ Day Wait to Paid in 40 Days

Situation Before Smart Claims™

A residential water mitigation contractor was waiting 120+ days to get paid. Their estimates were underbuilt, and insurance adjusters kept requesting “more documentation.”

Action We Took

Rebuilt their estimates in Xactimate with complete line-item detail

Organized a claim-ready documentation package

Followed up directly with the carrier until approval

Measurable Result

$42,000 claim paid in 40 days (vs. 120+ industry average)

Contractor freed up 30+ hours/month from chasing adjusters

Contractor Testimonial

“Smart Claims cut my payment time by more than half. I can finally focus on jobs instead of paperwork.”

Start Your Claim Now ➜

Case Study 2 – New Contractor, Professional From Day One

Situation Before Smart Claims™

A brand-new restoration business owner was overwhelmed with their first few property damage claims. They lacked professional estimates and had no idea how to manage carrier communication.

Action We Took

Created professional Xactimate estimates

Guided them through file setup and documentation

Took over all insurance follow-ups

Measurable Result

First 3 claims paid within 45 days

Zero pushback from carriers on scope

Contractor gained credibility with both homeowners and adjusters

Contractor Testimonial

"Smart Claims made me look like I’d been in business for years. My first jobs paid out quickly and smoothly."

Submit Your Claim Today ➜

Case Study 3 – Scaling Contractor Regains Control of Cash Flow

Situation Before Smart Claims™

A growing contractor handling both residential and small commercial projects was drowning in claims. Their small admin team couldn’t keep up, and cash flow bottlenecks slowed growth.

Action We Took

Took over estimating, submissions, and collections

Provided weekly cash flow reporting

Implemented portfolio landing pages for every open claim

Measurable Result

Average payment speed improved by 65%

Contractor added 2 new crews without financial stress

Claims backlog cleared within 90 days

Contractor Testimonial

“Smart Claims gave me cash flow clarity I never had before. I scaled my business without worrying about when I’d get paid.”

Get Paid Faster ➜

Case Study 4 – Large Loss Contractor Gains Litigation-Ready Files

Situation Before Smart Claims™

An established contractor managing large commercial storm claims was getting buried by documentation demands and legal escalations. Files weren’t consistent, and underpayments were common.

Action We Took

Built litigation-ready files with organized documentation

Defended invoices through carrier negotiations

Provided corporate representation in mediations and depositions

Measurable Result

Contractor recovered $250,000+ in previously underpaid claims

Reduced legal risk with complete documentation packages

Kept projects moving without admin bottlenecks

Contractor Testimonial

“Smart Claims is the only back office I trust for big commercial jobs. They protect my revenue and my reputation.”

Start Your Claim Now ➜

Residential Restoration Contractors

Homeowners trust you to restore their biggest investment. But too often, insurance paperwork slows you down and hurts cash flow.

How We Help

Handle all documentation and claim submissions.
Defend your invoices and line items with Xactimate accuracy
Track every payment until funds are in your account

Benefit

You focus on serving families, we focus on getting you paid.

Start Your Claim Today ➜

Commercial Restoration Contractors

Commercial projects mean higher stakes — bigger jobs, stricter timelines, and tighter cash flow needs. Insurance delays can cripple operations.

How We Help

Build professional, litigation-ready claim files
Provide cash flow reporting and job-level profitability insights
Manage follow-ups, negotiations, and corporate representation when needed

Benefit

Keep projects moving, payroll covered, and growth steady with predictable payments.

Schedule Your Free Strategy Call ➜

Roofing Restoration Contractors

Storm work and roofing claims require precision — from estimates to negotiations. Underpayments or delays can cost you big.

How We Help

Write or review Xactimate roofing estimates
Push back on underpaid claims with proper justification
Manage insurance communication from start to payout

Benefit

No missed line items, no wasted time — just faster checks in your hands.

Start Your Claim Now ➜

Public Adjusters (PAs)

As a PA, you advocate for homeowners. But chasing billing details and building claim-ready files can slow you down.

How We Help

Prepare airtight claim files with complete documentation
Provide accurate estimates and organized support packages
Represent contractors in depositions, mediations, and trials when required

Benefit

Free up your time to win more clients and settlements, while Smart Claims keeps your files clean, accurate, and ready.

See How It Works ➜

Your Jobs Deserve to Get Paid

Smart Claims™ is the #1 outsourced back office for restoration contractors.

We’ve grown through referrals because we deliver real results: faster payments, airtight files, and less stress for contractors who restore homes, businesses, and lives after property damage.